Popular Articles

51. System Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary System Settings can be accessed via: Administration > Settings and selecting the 'System' category. This page documents each setting. Details Record Login History Enabled =  Login history is added to audit database. This ...

52. Creating Default Appointment Reasons

    Last Updated: 15/07/2025 in Top Tips
    Creating Default Appointment Reasons To add an appointment reason to Merlin, Navigate to Administration>Appointments>Appointment Reasons. The 'Appointment Reasons' screen will open, from here you can use the filter to show only the 'Appointme...

53. Diary Settings

    Last Updated: 20/03/2026 in Settings Available Settings
    Summary Diary Settings can be accessed via: Administration > Settings and selecting the 'Diary' category. This page documents each setting. Details General: Start Hour The default start time for the availability screen when adding new ava...

54. Referral Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Referral Settings can be accessed via: Administration > Settings and selecting the 'Referral' category. This page documents each setting. Details Add Treatment Show Referral Practice on Save =  Prompts user to select a re...

55. Reception Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Reception Settings can be accessed via: Administration > Settings and selecting the 'Reception' category. This page documents each setting. Details Patient Edit Euthanasia Enabled = Allows users to undo euthanasia. D...

56. Miscellaneous Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Miscellaneous Settings can be accessed via: Administration > Settings and selecting the 'Miscellaneous' category. This page documents each setting. Details Wholesale Disallow Order Unless Treat Code Exists Enabled =  Res...

57. SMS Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary SMS Settings can be accessed via: Administration > Settings and selecting the 'SMS' category. This page documents each setting. Details SMS Server Information These fields are configured by the MWI Installation team. For ...

58. Message Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Message Settings can be accessed via: Administration > Settings and selecting the 'Message' category. This page documents each setting. Details   MWI Pharmacy Messaging This is to assign the messaging group who will receive noti...

59. PACS Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary PACS Settings can be accessed via: Administration > Settings and selecting the 'PACS' category. This page documents each setting. Details Picture Archiving and Communication System Specifies the PACS system used for the si...

60. Labelling Settings

    Last Updated: 06/02/2026 in Settings Available Settings
    Summary Labelling Settings can be accessed via: Administration > Settings and selecting the 'Labelling' category. This page documents each setting. Details Label Size To set the appropriate label size in Merlin for the labels bein...

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