Popular Articles

41. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the ...

42. VetCheck Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    Summary VetCheck settings can be find via Administration > Settings > VetCheck Details There are minimal settings in here. They are used when VetCheck is enabled for a practice and the URL is inserted once the module is enabled. ...

43. Adding a New Breed

    Last Updated: 15/07/2025 in Top Tips
    Adding a New Breed To add a new breed go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the systems tick box is ticked and click 'Save'  Press F5 to refresh Merlin. This breed now needs linking to the cor...

44. IDEXX Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    VetConnect PLUS Setup in Merlin The first step is to create a Messaging Group so the relevant users receive an internal message notifying them when the results are complete and available on the patient record.  To create an internal messaging gro...

45. Treatment Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Treatment Settings can be accessed via: Administration > Settings and selecting the 'Treatment' category. This page documents each setting. Details Allow Treatment Editing Enabled:  Allow users to edit treatments. Disab...

46. Vet Scan Lab Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Vet Scan Settings can be accessed via: Administration > Settings and selecting the 'Vet Scan Lab' category. This page is used to configure Abaxis Vet Scan Lab by our Engineers. This page documents each setting. Details Vet ...

47. Reception Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Reception Settings can be accessed via: Administration > Settings and selecting the 'Reception' category. This page documents each setting. Details Patient Edit Euthanasia Enabled = Allows users to undo euthanasia. D...

48. Admin Set Up Information

    Last Updated: 15/07/2025 in MWI Pet Admin Set Up
    Your dedicated Customer Product Consultant will add an email of your choice into the MWI Pet Portal which has been specified by the practice for you to be able to log into MWI Pet.  Contained within the email is a link that is valid for 24 hours. ...

49. System Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary System Settings can be accessed via: Administration > Settings and selecting the 'System' category. This page documents each setting. Details Record Login History Enabled =  Login history is added to audit database. This ...

50. Reporting Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Reporting Settings can be accessed via: Administration > Settings and selecting the 'Reporting' category.  This page documents each setting. Details Statements Show Surgery Header Enabled = Includes the surgery header on...

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