Popular Articles

41. Logs

    Last Updated: 31/07/2025 in System System Tools
    Summary Logs can be selected from the Administration menu and is broken into two sections, Login History and Error Logs.  Details Login History Login History can be accessed via Administration >  Logs >  Login History. This screen displays a...

42. Adding a Town

    Last Updated: 15/07/2025 in Top Tips
    Adding a Town To add a new town into Merlin. Navigate to Administration>Clients>Town Next enter the town in the top line and tick the 'System' tick box. Click F5 to refresh Merlin Note - This may take 24hours to take effect ...

43. User Administration

    Last Updated: 04/08/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the ...

44. Reporting Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Reporting Settings can be accessed via: Administration > Settings and selecting the 'Reporting' category.  This page documents each setting. Details Statements Show Surgery Header Enabled = Includes the surgery header on...

45.  New Theme November 2025

    Last Updated: 03/11/2025 in Release Notes Full Merlin Release Notes
    Merlin's New Theme We are delighted to announce Merlin is getting a brand new look and feel. The new user interface (UI) has been created to simplify navigation with it's intuitive design. Watch below to view the key differences Your brows...

46. Treatment Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Treatment Settings can be accessed via: Administration > Settings and selecting the 'Treatment' category. This page documents each setting. Details Allow Treatment Editing Enabled:  Allow users to edit treatments. Disab...

47. Vet Scan Lab Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Vet Scan Settings can be accessed via: Administration > Settings and selecting the 'Vet Scan Lab' category. This page is used to configure Abaxis Vet Scan Lab by our Engineers. This page documents each setting. Details Vet ...

48. IDEXX Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    VetConnect PLUS Setup in Merlin The first step is to create a Messaging Group so the relevant users receive an internal message notifying them when the results are complete and available on the patient record.  To create an internal messaging gro...

49. VetCheck Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    Summary VetCheck settings can be find via Administration > Settings > VetCheck Details There are minimal settings in here. They are used when VetCheck is enabled for a practice and the URL is inserted once the module is enabled. ...

50. 3.2 November 2025

    Last Updated: 05/11/2025 in Release Notes Full Merlin Release Notes
    Merlin 3.2 enhances the new theme with client and patient indicators and  contains  a raft of  quality improvements .    Enhancements   Client/Patient indicators (New theme )   We’ve added new breadcrumb-style ...

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