Point of Sale - Refund Payment

Refunding a Payment  via the Payment's Menu

1. Once in a Merlin client record, click on the dropdown arrow at the side of the payments button.
2. Select Request POS Payment. You are presented with the Payments box, select Refund Payment 
3. You are presented with the Payments screen, showing previous payments. NB The Account Balance is apparant and any warnings will show in red.
4. You have the option to process a partial refund.
5. Select Continue with Refund at the bottom right of the screen.
6. You are presented with the Process Refund (terminal) screen. Once you have chosen your Card Terminal, click Refund which shows Captured once complete. 

7. The refund will display in the Daily Cash screen.