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31. Treatment Options

    Last Updated: 30/07/2025 in Treatment Add Treatment
    Summary When adding an item through the Add Treatment tab of the Treatment screen, certain items will have treatment options associated dependent on their  configuration in Code Entry . Dispensing a Treatment Label When a product is dispen...

32. Barcode Scanning

    Last Updated: 30/07/2025 in Treatment Add Treatment
    Summary As an alternative to adding treatment using the methods documented in Adding Treatment , items can be scanned using a hand-held device.  In order to use this functionality, barcode data will need to be imported into Merlin . Details...

33. User Icon

    Last Updated: 11/08/2025 in Top Tool Bar
    Details The User Icon is a new area of Merlin and sits in the top right hand corner of your screen in the site banner.  The initial(s) are that of the user currently logged in. When you click on the User Icon you are presented with the follow...

34. Adding a New Breed

    Last Updated: 15/07/2025 in Top Tips
    Adding a New Breed To add a new breed go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the systems tick box is ticked and click 'Save'  Press F5 to refresh Merlin. This breed now needs linking to the cor...

35. User Roles

    Last Updated: 31/07/2025 in System Users
    Summary User Roles are security permissions that can be assigned/unassigned to users according to job roles. By default a practice will begin with Actions/Folders for Administrator, Manager & Receptionist.   A practice can then create their own ...

36. Scheduler

    Last Updated: 31/07/2025 in System System Tools
    Summary The Scheduler is a utility used to view and control which schedules are running (VetXML polling, SMS Schedules etc). This screen is maintained by the MWI Technology Support Team.  Details Viewing the Scheduler Navigate to Administrat...

37. Devices and Printers

    Last Updated: 31/07/2025 in System System Tools
    Summary Devices and Printers are defined in the system to dictate system behaviour such as printing labels and opening tills. You can choose to define a Profile by a physical machine or by a generic location, for example 'Godalming Reception' ca...

38. User Profiles

    Last Updated: 04/08/2025 in System Users
    Summary Merlin remembers certain preferences of the "logged in" user, unlike system settings which are user specific and not system or site specific. These saved preferences are known as 'Profile' and can be found in the User Icon menu in the to...

39. User Creation

    Last Updated: 31/07/2025 in System Users
    Summary This page of the manual is a guide to user creation within Merlin. Details A User is an identity which can be used to log in to and access different areas of the software system depending on access-rights assigned to that user. This is ...

40. Re-initiate Reminders

    Last Updated: 31/07/2025 in System System Tools
    Summary Re-Initiate Reminders is a utility used to maintain Codes with Reminders assigned. This tool ensures that all reminder types are overriding the correct reminder types. For information on Reminder Types, see: Reminder Libraries Details...

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