Popular Articles

31. The App Drawer

    Last Updated: 11/08/2025 in Top Tool Bar
    Summary The App Drawer found in the top right hand corner of the Merlin screen and is a holding area where practices can copy links to useful Websites, such as Noah Compendium   Details These links are added via the App Drawer Links found in ...

32.  3.3 January 2026

    Last Updated: 16/06/2026 in Release Notes Full Merlin Release Notes
    Merlin 3.3 presents improved visibility of emails sent from Merlin, enhances the appointment booking process and includes a new statistical report on appointment activity. Additionally, it includes a multitude of fixes to improve your Merlin experi...

33. Treatment Options

    Last Updated: 04/06/2026 in Treatment Add Treatment
    Summary When adding an item through the Add Treatment tab of the Treatment screen, certain items will have treatment options associated dependent on their  configuration in Code Entry . Dispensing a Treatment Label When a product is dispen...

34. Site Administration

    Last Updated: 31/07/2025 in System Site Administration
    Summary This article covers the configuration of Sites. Merlin facilitates the configuration of main sites, branch sites and virtual sites. Note: Changing site name and address fields could invalidate your Merlin License. It is best to contact ...

35. Barcode Scanning

    Last Updated: 30/07/2025 in Treatment Add Treatment
    Summary As an alternative to adding treatment using the methods documented in Adding Treatment , items can be scanned using a hand-held device.  In order to use this functionality, barcode data will need to be imported into Merlin . Details...

36. Adding a New Breed

    Last Updated: 15/07/2025 in Top Tips
    Adding a New Breed To add a new breed go to Administration>Patients>Breeds>Breeds Add in the new breed, making sure that the systems tick box is ticked and click 'Save'  Press F5 to refresh Merlin. This breed now needs linking to the cor...

37. User Icon

    Last Updated: 11/08/2025 in Top Tool Bar
    Details The User Icon is a new area of Merlin and sits in the top right hand corner of your screen in the site banner.  The initial(s) are that of the user currently logged in. When you click on the User Icon you are presented with the follow...

38. Adding a Town

    Last Updated: 15/07/2025 in Top Tips
    Adding a Town To add a new town into Merlin. Navigate to Administration>Clients>Town Next enter the town in the top line and tick the 'System' tick box. Click F5 to refresh Merlin Note - This may take 24hours to take effect ...

39. Version 3.2 November 2025

    Last Updated: 05/11/2025 in Release Notes Merlin Release Notes - Highlights
    This version 3.2 release brings additional enhancements to the new theme with client and patient indicators for improved navigation. Client/Patient indicators (New theme )   We’ve added new breadcrumb-style Client and Patient indic...

40. User Roles

    Last Updated: 28/05/2026 in System Users
    Summary User Roles are security permissions that can be assigned/unassigned to users according to job roles. By default a practice will begin with Actions/Folders for Administrator, Manager & Receptionist.   A practice can then create their own Ac...

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