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11. Version 3.2 November 2025

    Created On: 05/11/2025 in Release Notes Merlin Release Notes - Highlights
    This version 3.2 release brings additional enhancements to the new theme with client and patient indicators for improved navigation. Client/Patient indicators (New theme )   We’ve added new breadcrumb-style Client and Patient indic...

12. 3.2 November 2025

    Created On: 05/11/2025 in Release Notes Full Merlin Release Notes
    Merlin 3.2 enhances the new theme with client and patient indicators and  contains  a raft of  quality improvements .    Enhancements   Client/Patient indicators (New theme )   We’ve added new breadcrumb-style ...

13. New Theme November 2025

    Published On: 03/11/2025 in Release Notes Full Merlin Release Notes
    Merlin's New Theme We are delighted to announce Merlin is getting a brand new look and feel. The new user interface (UI) has been created to simplify navigation with it's intuitive design. Watch below to view the key differences Your brows...

14. Version 3.0 July 2025

    Created On: 29/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...

15. Version 3.1 August 2025

    Created On: 29/08/2025 in Release Notes Merlin Release Notes - Highlights
    This version 3.1 release brings an exciting integration with Vetsource for online prescriptions, as well as enhancing features within Health Care Plans and the Diary. Vetsource integration We’re excited to announce a NEW Merlin integration...

16. 3.1 August 2025

    Created On: 29/08/2025 in Release Notes Full Merlin Release Notes
    Version 3.1 Enhancements & Bug Fixes Enhancements Vetsource integration We’re excited to announce a NEW Merlin integration with our trusted partner, Vetsource ! This integration introduces seamless workflows to help veterinary practices ef...

17. IDEXX Settings

    Created On: 28/08/2025 in Settings Available Settings
    VetConnect PLUS Setup in Merlin The first step is to create a Messaging Group so the relevant users receive an internal message notifying them when the results are complete and available on the patient record.  To create an internal messaging gro...

18. Approvals List

    Created On: 19/08/2025 in Vetsource
    Summary This page will guide the user through the approvals list from Vetsource prescription requests Details Navigate to the primary navigation panel on the left hand side of Merlin and click Daylists > Vetsource Approvals. This screen will d...

19. Making a Recommendation

    Created On: 19/08/2025 in Vetsource
    Summary This page documents creating a standard and pre-approved product recommendation for a patient in Merlin to allow the customer to place an order via Vetsource. Note: Vetsource carry out specific training on their platform. This relates onl...

20. Initial Set-up

    Created On: 19/08/2025 in Vetsource
    Summary This page details the steps required to complete the initial set-up when configuring Vetsource within Merlin Details When doing the initial set up to link your Vetsource account to Merlin, naviagte to integration on the primary navigati...

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