New Articles

1. Working offline

   Created On: 09/10/2026 in Merlin Mobile Managing the appointment
   Summary   This page explains what happens when the signal drops during a visit. You can carry on with the appointment. Merlin Mobile keeps the work on the device and uploads it when you are back online.   Details Merlin Mobile c...

2. Highlights 3.8 October 2026

   Created On: 08/10/2026 in Release Notes Merlin Release Notes - Highlights
   Enhancements Merlin Mobile   Vets can now use Merlin in the web browser on their phone or tablet, in the consult room or out on home visits and yard calls. There's nothing to install, and they sign in with their usual Merlin login...

3. Using the Menu icon

   Created On: 07/10/2026 in Merlin Mobile Menu icon
   Summary The menu icon, located on the top left hand corner of Merlin Mobile has 4 main areas. Details Once logged into Merlin Mobile, users can select the Menu icon on the top left: Once selected, this shows the following: Appointmen...

4. 3.8 October 2026

   Created On: 07/10/2026 in Release Notes Full Merlin Release Notes
   Enhancements Merlin Mobile   Vets can now use Merlin in the web browser on their phone or tablet, in the consult room or out on home visits and yard calls. There's nothing to install, and they sign in with their usual Merlin ...

5. Ending the appointment

   Created On: 01/10/2026 in Merlin Mobile Managing the appointment
   Summary This page walks through how to end the appointment once all treatments and clinical notes have been added. Details Press Finish You will now be presented with the Review Draft Treatments screen and there are two options. 1. If you ...

6. Booking a follow-up appointment

   Created On: 01/10/2026 in Merlin Mobile Managing the appointment
   Summary This page documents how to book a follow-up appointment once all treatments and clinical notes have been added to the appointment. Details If the patient requires another appointment, press the 'Book follow-up appointment' button. T...

7. Information about Merlin Mobile

   Created On: 30/09/2026 in Merlin Mobile Information about Merlin Mobile
   Merlin is now available in your web browser on your phone or tablet, giving vets the flexibility to work wherever they are.  Whether that's in the consult room, on a home visit or out in the yard.  There's nothing to install, and vets can simply s...

8. Adding Treatment

   Created On: 30/09/2026 in Merlin Mobile Managing the appointment
   Summary This page documents how to start the appointment, add treatment and clinical notes. Details The user who is logged in will automatically see their name on the drop down option.  If this user wishes to view another practitioners appointm...

9. Logging In

   Created On: 30/09/2026 in Merlin Mobile Logging In
   Summary This page documents how to log into Merlin Mobile. Details To access Merlin mobile, open any internet browser, type in your practice Merlin URL and press enter.  The word 'merlin' in this URL will need to be replaced with 'mobile'.  Fo...

10. How we use cookies

    Created On: 18/09/2026 in Cookie Policy
    To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. What are cookies? A cookie is a small text file that a website saves on your computer or mobile device when yo...

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