New Articles

  1. Lab Settings

    Summary Lab Settings can be accessed via: Administration > Settings and selecting the 'Lab' category. This page documents each setting. Details Idexx Interlink Communication. These fields are used by MWI/Idexx to configure Idex...
  2. Labelling Settings

    Summary Labelling Settings can be accessed via: Administration > Settings and selecting the 'Labelling' category. This page documents each setting. Details Label Size To set the appropriate label size in Merlin for the labels bein...
  3. Message Settings

    Summary Message Settings can be accessed via: Administration > Settings and selecting the 'Message' category. This page documents each setting. Details   MWI Pharmacy Messaging This is to assign the messaging group who will receive noti...
  4. Miscellaneous Settings

    Summary Miscellaneous Settings can be accessed via: Administration > Settings and selecting the 'Miscellaneous' category. This page documents each setting. Details Wholesale Disallow Order Unless Treat Code Exists Enabled =  Res...
  5. PACS Settings

    Summary PACS Settings can be accessed via: Administration > Settings and selecting the 'PACS' category. This page documents each setting. Details Picture Archiving and Communication System Specifies the PACS system used for the si...
  6. Reception Settings

    Summary Reception Settings can be accessed via: Administration > Settings and selecting the 'Reception' category. This page documents each setting. Details Patient Edit Euthanasia Enabled = Allows users to undo euthanasia. D...
  7. Referral Settings

    Summary Referral Settings can be accessed via: Administration > Settings and selecting the 'Referral' category. This page documents each setting. Details Add Treatment Show Referral Practice on Save =  Prompts user to select a re...
  8. SMS Settings

    Summary SMS Settings can be accessed via: Administration > Settings and selecting the 'SMS' category. This page documents each setting. Details SMS Server Information These fields are configured by the MWI Installation team. For ...
  9. System Settings

    Summary System Settings can be accessed via: Administration > Settings and selecting the 'System' category. This page documents each setting. Details Record Login History Enabled =  Login history is added to audit database. This ...
  10. Treatment Settings

    Summary Treatment Settings can be accessed via: Administration > Settings and selecting the 'Treatment' category. This page documents each setting. Details Allow Treatment Editing Enabled:  Allow users to edit treatments. Disab...

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy