New Articles

61. User Creation

    Created On: 21/05/2025 in System Users
    Summary This page of the manual is a guide to user creation within Merlin. Details A User is an identity which can be used to log in to and access different areas of the software system depending on access-rights assigned to that user. This is ...

62. Stock Adjustment

    Created On: 21/05/2025 in Inventory Stock Control Using Stock Control
    Summary The Stock Adjustment screen is used to manage current, minimum and maximum levels of stock. Details Viewing Stock Levels Navigate to Inventory via the Primary Navigation on the left-hand side and select  'Stock Control'.  Ensure the '...

63. User Administration

    Created On: 21/05/2025 in System Users
    Summary This sheet provides information on user administration and password policies. Details Password Complexity Requirements Passwords must meet the following complexity requirements: Not contain the user's account name or parts of the ...

64. Stock Evaluation

    Created On: 21/05/2025 in Inventory Stock Control Using Stock Control
    Summary The Stock Evaluation screen displays the value of your items in stock. Details Viewing Stock Evaluation Navigate to Inventory via the Primary Navigation on the left-hand side and select  'Stock Control'. Ensure the ' Stock Evaluation...

65. Stock Transfer

    Created On: 21/05/2025 in Inventory Stock Control Using Stock Control
    Summary The Stock Transfer functionality is used to move stock items (by batch number if applicable) from one site to another, automatically updating stock levels for each site and stock centre. Details Transferring Stock Navigate to Inventory ...

66. User Profiles

    Created On: 21/05/2025 in System Users
    Summary Merlin remembers certain preferences of the "logged in" user, unlike system settings which are user specific and not system or site specific. These saved preferences are known as 'Profile' and can be found in the User Icon menu in the to...

67. Vet Scan Lab Settings

    Created On: 21/05/2025 in Settings Available Settings
    Summary Vet Scan Settings can be accessed via: Administration > Settings and selecting the 'Vet Scan Lab' category. This page is used to configure Abaxis Vet Scan Lab by our Engineers. This page documents each setting. Details Vet ...

68. Reporting Settings

    Created On: 21/05/2025 in Settings Available Settings
    Summary Reporting Settings can be accessed via: Administration > Settings and selecting the 'Reporting' category.  This page documents each setting. Details Statements Show Surgery Header Enabled = Includes the surgery header on...

69. Labelling Settings

    Created On: 21/05/2025 in Settings Available Settings
    Summary Labelling Settings can be accessed via: Administration > Settings and selecting the 'Labelling' category. This page documents each setting. Details Label Size To set the appropriate label size in Merlin for the labels bein...

70. SMS Administration

    Created On: 21/05/2025 in Comms SMS Administration
    Summary SMS messaging is used within the system to communicate with clients in the following areas: Diary, Appointment Reminders, Patient Reminders, Compliance Reminders, Reception and Report Wizard. Details Email and SMS messaging are an add...

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