New Articles

  1. Highlights 3.6 July 2026

    Merlin 3.6 includes an array of new functionality to include the introduction of a feedback survey, new functionality to copy forward unavailability slots and newly added merge fields for templates. Enhancements Customer feedba...
  2. 3.6 July 2026

    Merlin 3.6 includes an array of new functionality to include font updates in the new theme, the introduction of a feedback survey, new functionality to copy forward unavailability slots. Enhancements Customer feedback survey   ...
  3. Version 3.4.0 June 2026

    The MWI Pet - Version 3.4 release contains a fix for an issue affecting appointment reason exceptions for practitioners across multiple sites. We have fixed: We have resolved an issue affecting Appointment Reason Exceptions for practitione...
  4. Merlin Minimum Software, Hardware & Network Specification

    Listed below is the minimum and recommended specification required to run Merlin.    If you are in any doubt, please contact our MWI Animal Health sales team on 03300 947 587 or  your assigned Customer Product Consultant who will be able to assist...
  5. Highlights 3.5 May 2026

    Merlin 3.5 includes diary management improvements when creating and updating diary columns, as well as improved practitioner visibility within appointment reminders. Enhancements Reminders Appointment reminders now show the assigned pr...
  6. 3.5 May 2026

    Merlin 3.5 includes diary management improvements when creating and updating diary columns, as well as improved practitioner visibility within appointment reminders. Enhancements Reminders Appointment reminders now show the assigned prac...
  7. Highlights 3.4 March 2026

    Merlin 3.4 includes additional patient monitoring with the introduction of BCS recording. It also includes increased visibility of VetXML submissions as well as a multitude of fixes to improve your Merlin experience. Enhancements Body Condi...
  8. 3.4 March 2026

    Merlin 3.4 includes additional patient monitoring with the introduction of BCS recording. It also includes increased visibility of VetXML submissions as well as a multitude of fixes to improve your Merlin experience. Enhancements Body Cond...
  9. MWI Pet Comms

    Summary The MWI Pet messaging can be used by practices making use of the New UI. This page details the client experience when receiving or sending a message. Details Receiving a Message When in MWI Pet as a client, the user will now be able t...
  10. Highlights 3.3 January 2026

    Merlin 3.3 presents improved visibility of emails sent from Merlin, enhances the appointment booking process and includes a new statistical report on appointment activity. Additionally, it includes a multitude of fixes to improve your Merlin experi...

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