Updated Articles

81. Pre-Invoice

    Last Updated: 01/08/2025 in Treatment Add Treatment
    Summary The Pre-Invoice tab can be enabled by Species, see Reception Setting   for further details. This screen is used to invoice clients over a long period rather than generating an invoice each time the 'Save' button is selected. Detail...

82. Estimates

    Last Updated: 01/08/2025 in Treatment Add Treatment
    Summary The Estimates tab within the Treatment screen is used to view, print and process created estimates. Estimates are created in the 'Add Treatment' screen. Details  Create an Estimate Navigate to the Add Treatment  Screen (Treatment > ...

83. Site Administration

    Last Updated: 31/07/2025 in System Site Administration
    Summary This article covers the configuration of Sites. Merlin facilitates the configuration of main sites, branch sites and virtual sites. Note: Changing site name and address fields could invalidate your Merlin License. It is best to contact ...

84. Document Management

    Last Updated: 31/07/2025 in Treatment Add Treatment
    Summary In the Treatment screen, you are able to generate and attach documents to the patient's Treatment History. This can be achieved in multiple ways. Details Using Document Management When in the Treatment screen, select the ' Doc Mgmt '...

85. Scheduler

    Last Updated: 31/07/2025 in System System Tools
    Summary The Scheduler is a utility used to view and control which schedules are running (VetXML polling, SMS Schedules etc). This screen is maintained by the MWI Technology Support Team.  Details Viewing the Scheduler Navigate to Administrat...

86. Re-initiate Reminders

    Last Updated: 31/07/2025 in System System Tools
    Summary Re-Initiate Reminders is a utility used to maintain Codes with Reminders assigned. This tool ensures that all reminder types are overriding the correct reminder types. For information on Reminder Types, see: Reminder Libraries Details...

87. Logs

    Last Updated: 31/07/2025 in System System Tools
    Summary Logs can be selected from the Administration menu and is broken into two sections, Login History and Error Logs.  Details Login History Login History can be accessed via Administration >  Logs >  Login History. This screen displays a...

88. Devices and Printers

    Last Updated: 31/07/2025 in System System Tools
    Summary Devices and Printers are defined in the system to dictate system behaviour such as printing labels and opening tills. You can choose to define a Profile by a physical machine or by a generic location, for example 'Godalming Reception' ca...

89. User Creation

    Last Updated: 31/07/2025 in System Users
    Summary This page of the manual is a guide to user creation within Merlin. Details A User is an identity which can be used to log in to and access different areas of the software system depending on access-rights assigned to that user. This is ...

90. Vet Scan Lab Settings

    Last Updated: 30/07/2025 in Settings Available Settings
    Summary Vet Scan Settings can be accessed via: Administration > Settings and selecting the 'Vet Scan Lab' category. This page is used to configure Abaxis Vet Scan Lab by our Engineers. This page documents each setting. Details Vet ...

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