Updated Articles

51. HCP Accounts

    Last Updated: 16/09/2025 in Health Care Plans Management
    Summary Health Care Plan Account transactions are separated from day-to-day Account transactions. Details A Client's HCP Account can be accessed through the Accounts screen. If the client has any pets joined to an HCP, the 'HCP Accounts' butt...

52. Treatment History

    Last Updated: 16/09/2025 in Treatment Treatment History
    Summary The History tab of the Treatment screen shows all the clinical information relating to the selected patient. Details View a Patient's Treatment History The Treatment screen can be accessed in multiple ways: Double-Click an appointme...

53. Stock Movement

    Last Updated: 16/09/2025 in Inventory Stock Control Using Stock Control
    Summary This screen displays a full audit of stock movement for specified codes/treatment types. Details Viewing Stock Movement Navigate to Inventory via the Primary Navigation on the left-hand side and select  'Stock Control'. Ensure the ' ...

54. Version 3.0 July 2025

    Last Updated: 29/08/2025 in Release Notes Merlin Release Notes - Highlights
    This Version 3.0 release brings our exciting updates to Merlin including Online Payment Links and the first instalment of our new user interface. Highlights Merlin UI Refresh Previews We are delighted to announce one of the most significant u...

55. Version 3.1 August 2025

    Last Updated: 29/08/2025 in Release Notes Merlin Release Notes - Highlights
    This version 3.1 release brings an exciting integration with Vetsource for online prescriptions, as well as enhancing features within Health Care Plans and the Diary. Vetsource integration We’re excited to announce a NEW Merlin integration...

56. VetCheck Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    Summary VetCheck settings can be find via Administration > Settings > VetCheck Details There are minimal settings in here. They are used when VetCheck is enabled for a practice and the URL is inserted once the module is enabled. ...

57. Initial Set-up

    Last Updated: 28/08/2025 in Vetsource
    Summary This page details the steps required to complete the initial set-up when configuring Vetsource within Merlin Details When doing the initial set up to link your Vetsource account to Merlin, naviagte to integration on the primary navigati...

58. IDEXX Settings

    Last Updated: 28/08/2025 in Settings Available Settings
    VetConnect PLUS Setup in Merlin The first step is to create a Messaging Group so the relevant users receive an internal message notifying them when the results are complete and available on the patient record.  To create an internal messaging gro...

59. Prospect Clients

    Last Updated: 28/08/2025 in Reception Client & Patient Registration
    Summary Prospect Clients look just like a normal client but have restricted functionality as detailed below. Prospect Clients are registered through our Global API integration Vetstoria. If you are interested in this integration, please contact y...

60. Till Takings

    Last Updated: 28/08/2025 in Finance Finance Tools
    Summary The Till Takings Screen is used to record the amount of payments received and amount of cash in the till, between the time/date specified. The Till Takings Screen captures data entered and compares it against transactions entered into th...

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