Updated Articles

  1. Admin Settings

    Summary There are 5 tabs within the MWI Pet Settings page.  Details This page will detail all the tabs within Settings.  Within this screen, MWI Pet administrators can set their online appointment booking hours, enable various settings, enable ...
  2. Repeat Prescriptions List

    Summary The Repeat Prescriptions list can be used to record a list of clients that have called to order a repeat prescription for one of their animals. To utilis e this Day List,  a diary column needs to be created . Details The Repeat Pre...
  3. Operations List

    Summary The Operation List displays all operation appointments for the current day. Details The Operations List can be accessed via the 'Day Lists' button from Primary Navigation on the left-hand side Once selected, the Operation List will dis...
  4. Surgeons

    Summary The Surgeons list is essentially a list of all the clinical staff who work at the practice. Any member of staff who uses Merlin to dispense treatment, write clinical notes, weighs animals etc, should be registered on the Surgeon list. Th...
  5. 3.2 November 2025

    Merlin 3.2 enhances the new theme with client and patient indicators and  contains  a raft of  quality improvements .    Enhancements   Client/Patient indicators (New theme )   We’ve added new breadcrumb-style ...
  6. Version 3.2 November 2025

    This version 3.2 release brings additional enhancements to the new theme with client and patient indicators for improved navigation. Client/Patient indicators (New theme )   We’ve added new breadcrumb-style Client and Patient indic...
  7. 3.1 August 2025

    Version 3.1 Enhancements & Bug Fixes Enhancements Vetsource integration We’re excited to announce a NEW Merlin integration with our trusted partner, Vetsource ! This integration introduces seamless workflows to help veterinary practices ef...
  8.  New Theme November 2025

    Merlin's New Theme We are delighted to announce Merlin is getting a brand new look and feel. The new user interface (UI) has been created to simplify navigation with it's intuitive design. Watch below to view the key differences Your brows...
  9. Requirements for MWI Pet Set Up

    Summary Your dedicated Customer Product Consultant will email a document to the practice detailing what is required to be able to onboard the practice to MWI Pet.  They will also be able to assist in some of the set-up during the onboarding proce...
  10. Approvals List

    Summary This page will guide the user through the approvals list from Vetsource prescription requests Details Navigate to the primary navigation panel on the left hand side of Merlin and click Daylists > Vetsource Approvals. This screen will d...

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy