Transactions

Articles

Credits
The Credits screen allows you to credit money back to a client account when returning items or quantities incorrectly sold out. Details To apply a credit to an account, enter the Accounts Screen and select the 'Credits' button. The Credit S...
Discounts
The Discount screen allows you to apply discounts to a client's account to reduce the amount being charged for a product or service. Details To perform a discount, enter the Accounts Screen and select the 'Discounts' button. The...
Payments
The Payments button can be accessed via the Reception, Treatment and Day list Screens. The behaviour of the 'Payments' button is defined by the system setting 'Payment action navigates to accounts'. If this setting is un-ticked, the system...
Quick Payments
The Payments button can be accessed via the Reception, Treatment and Day list Screens. The behaviour of the 'Payments' button is defined by the system setting 'Payment action navigates to accounts' . If this setting is ticked, the syst...
Refunds
The Refunds screen allows you to refund transactions on a client's account. Details To perform a refund, enter the Accounts Screen and select the 'Refunds' button. The Refunds screen consists of two tabs: 'List Items for Refund' and 'Mon...
Return Money
The 'Return Money' screen allows you to return money for payments on a client's account, increasing the balance owed. Details To return money to a Client, enter the Accounts Screen and select the 'Re...
Surcharges
The Surcharges screen is used to apply surcharges to a client's account. Details The 'Surcharges' screen can be accessed via the Accounts Screen. This screen consists of three tabs which facilitate the surcharging of Clients: 'List Items', ...

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy