Popular Articles

  1. First Opinion

    Summary This page documents any Referral related reports located in the First Opinion categories. First Opinion Report Description / Function All First Opinion Practices List all First Opinion Practices registered in th...
  2. Audit

    Summary This page documents the Audit category. Details Within the Standard report tab, you will find the following Audit reports as shown below: Audit Report Description / Function Appointment Status Audit Lists all ...
  3. Repeat Prescriptions Workflow

    Summary This functionality enables you to create and dispense Repeat Prescriptions through the Treatment screen. For a treatment to be eligible for a repeat prescription to be created, it must be enabled within Code Entry. Dispense an item ...
  4. Patient Record in More Detail

    Summary This page looks at the patient record in more detail and includes what functions are available to use. Transfer Patient The transfer patient functionality allows you to transfer a patient from one client to another in the event of ...
  5. Accounting

    Summary This page documents financial related reports from the Accounting category. Details Within the Standard report tab, you will find the following Accounting reports as shown below: Accounting Report Description / Function...
  6. Using the Daylist

    Summary The Repeat Prescription List can be used to record a list of clients that have ordered a repeat prescription for one of their animals. To utilise this Day List, a diary column  needs to be created. Details The Repeat Prescriptions ...
  7. Referrals Functionality

    Summary Selecting the 'Referral' button from the Treatment History Screen streamlines the user workflow for sending a referral. The step-by-step wizard can be used to attach treatment history and documents, register referral details and send an e...
  8. Client Record in More Detail

    Summary The page details the various tabs available to store and view further detail within the client record.  Additional Information Once a client has been registered, the Additional Information tab will allow you to store further details.  ...
  9. Summary Side Panel

    Summary The Summary Side Panel provides a quick summary of a patient's details, next appointment and reminder details. Once a patient has been selected, this bar can be viewed whilst navigating to other areas of the system. Using the Summary Si...
  10. 3.4 March 2026

    Merlin 3.4 includes additional patient monitoring with the introduction of BCS recording. It also includes increased visibility of VetXML submissions as well as a multitude of fixes to improve your Merlin experience. Enhancements Body Cond...

Looking for more information?

Head into our support portal page where you will find various ways you can reach our dedicated customer support team.

Discover more about MWI Animal Health
Meet your Merlin Product Consultant Team
Continuous CPD Learning with Vet Sphere Academy