Popular Articles

91. Audit

    Last Updated: 30/03/2026 in Reporting Standard Reports Summary of Standard Reports
    Summary This page documents the Audit category. Details Within the Standard report tab, you will find the following Audit reports as shown below: Audit Report Description / Function Appointment Status Audit Lists all ...

92. Admin Settings

    Last Updated: 14/11/2025 in MWI Pet Admin Set Up
    Summary There are 5 tabs within the MWI Pet Settings page.  Details This page will detail all the tabs within Settings.  Within this screen, MWI Pet administrators can set their online appointment booking hours, enable various settings, enable ...

93. Accounting

    Last Updated: 30/03/2026 in Reporting Standard Reports Summary of Standard Reports
    Summary This page documents financial related reports from the Accounting category. Details Within the Standard report tab, you will find the following Accounting reports as shown below: Accounting Report Description / Function...

94. Using the Daylist

    Last Updated: 25/07/2025 in Repeat Prescriptions Repeat Prescription Daylist
    Summary The Repeat Prescription List can be used to record a list of clients that have ordered a repeat prescription for one of their animals. To utilise this Day List, a diary column  needs to be created. Details The Repeat Prescriptions ...

95. Referrals Functionality

    Last Updated: 15/07/2025 in Referrals Using Referrals
    Summary Selecting the 'Referral' button from the Treatment History Screen streamlines the user workflow for sending a referral. The step-by-step wizard can be used to attach treatment history and documents, register referral details and send an ema...

96. Client Record in More Detail

    Last Updated: 01/08/2025 in Reception Records in More Detail
    Summary The page details the various tabs available to store and view further detail within the client record.  Additional Information Once a client has been registered, the Additional Information tab will allow you to store further details.  ...

97. Summary Side Panel

    Last Updated: 30/07/2025 in Reception Client & Patient Search
    Summary The Summary Side Panel provides a quick summary of a patient's details, next appointment and reminder details. Once a patient has been selected, this bar can be viewed whilst navigating to other areas of the system. Using the Summary Si...

98. Prospect Clients

    Last Updated: 28/08/2025 in Reception Client & Patient Registration
    Summary Prospect Clients look just like a normal client but have restricted functionality as detailed below. Prospect Clients are registered through our Global API integration Vetstoria. If you are interested in this integration, please contact y...

99. Communication from Reception

    Last Updated: 30/07/2025 in Reception Communication
    SMS from Reception SMS me ssages can be sent direct to a client if the client has a valid mobile number registered in  the clients details screen . The number must be valid without alphabetical characters or spaces i.e. '07898880000'. This p...

100. IDEXX VetConnect+

     Last Updated: 05/02/2026 in Labs Lab Integrations
     If you are still using the Idexx Interlink module, please contact our support team to enable the Idexx Vet Connect+ workflow for an improved experience for both internal & external workflows. Summary Merlin integrates with VetConnect PLUS whic...

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